Shipping Policy

At Solvella Natural, we take pride in delivering your luxury fragrances safely, securely, and promptly. This Shipping Policy outlines how we process, package, and deliver orders to ensure a seamless experience from checkout to doorstep.

1. Order Processing:

• All orders are processed within 1–2 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once processed, you will receive a confirmation email with your order details and estimated delivery date.

2. Delivery Time:

• Standard Delivery: 3–7 business days, depending on location within India.

• Express Delivery: Available for select locations; delivery times and charges will be displayed at checkout.

• International delivery is currently available to select countries; delivery times and charges may vary based on location.

3. Shipping Charges:

• Shipping charges are calculated at checkout based on order weight, size, and destination.

• Occasionally, free shipping offers are available on selected orders or promotions.

4. Packaging:

• Every perfume is carefully packaged in protective, elegant packaging to ensure it reaches you in perfect condition.

• We prioritize both security and a luxurious unboxing experience.

5. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can use this number to monitor the status and expected delivery date of your package.

6. Shipping Restrictions:

• Currently, shipments are limited to regions where courier services are available and legal regulations allow.

• We do not deliver to P.O. boxes or certain remote areas.

7. Delays and Issues:

• While we strive to meet delivery timelines, external factors such as courier delays, weather, or public holidays may affect delivery.

• If your order is delayed or lost in transit, please contact our customer support team immediately.

Contact for Shipping Queries:

For any questions regarding shipping, tracking, or delivery, reach out to us at solvellanatural@gmail.com or via our Contact Us page.